Making Our Website More Accessible with Recite Me

At First Rate Credit Union, we believe everyone should be able to access our services and information in a way that suits them. That’s why we’ve partnered with Recite Me, a leading accessibility technology provider, to bring a new toolbar to our website that helps every visitor tailor their experience.

Why we’ve added Recite Me

Many people face barriers when using websites — whether due to visual impairments, dyslexia, neurodiversity, English not being their first language, or simply preferring a cleaner view. The Recite Me toolbar helps remove those barriers by allowing visitors to personalise how our site looks, sounds, and works for them.

It’s part of our wider commitment to inclusion and digital access for all members, wherever they are and however they choose to engage with us.

What the toolbar can do

The Recite Me toolbar sits quietly at the top of every page — just click “Accessibility Tools” to open it ( select from the menu on mobiles). From there, you can use a range of features designed to improve readability, understanding, and comfort.

Key features include:

• Text-to-speech: Hear any page read aloud in a natural voice.
• Translation: Instantly translate content into over 100 languages, with spoken translations in 35.
• Custom styling: Change text size, colour, font, or background contrast to match your preferences.
• Reading aids: Use a screen mask, reading ruler, or magnifier to help focus on specific text.
• Content downloads: Save any page as an MP3 audio file or PDF for offline use.
• Dictionary and definition tools: Hover over a word to see or hear its meaning.

How to use it

1. Click Accessibility Tools at the top of the page (or in the menu on mobile devices).
2. The toolbar will open automatically, and you can start adjusting settings straight away.
3. Your preferences will remain active while you browse, so you can explore the site in the way that suits you best.
4. If you close the toolbar, you can reopen it anytime using the same link.

Helping members connect with confidence

We know that financial information can sometimes be complex, and it’s important that everyone can read and understand it easily. By adding Recite Me, we’re helping more people connect with their credit union, stay informed, and manage their finances independently.

This isn’t a one-off project — it’s part of our ongoing effort to make every digital interaction clear, inclusive, and member-focused.